OUR COMMUNITY’S RESPONSE TO COVID-19
March 29th Announcement
In an update to the order and direction from the Provincial Health Officer, all indoor group fitness is suspended for the next 3 weeks. According to the order, we plan on reopening for indoor group fitness classes on April 20th.
In-Studio Group Classes – Paused until April 19th – If you have registered for in-studio classes, you have been removed from those classes.
Your Space – In-Studio Personal Yoga Practice -Your Space practices will be located in the Sun Room with a maximum of 4 students in the room at a time. Members can reserve a space for self-directed practice or to access LAB+home videos in the quiet reprieve of the practice room.
LAB+home – We will be offering a variety of daily live stream classes starting March 30th and will continue to upload new content to our video library. Let us know what you want to see!
We’re asking our dedicated community to please continue to invest in our individual and collective wellbeing. If you are in a financial position to do so, please keep your membership active.
Yoga Lab Community
The membership adjustments noted below will continue on a monthly basis (billing cycle) for 30 days. In the meantime, if restrictions on lift and group classes can resume within this billing cycle, you will continue to receive all the benefits of both our physical and virtual studio at this rate.
LiveWell+ Autopay Members
Enjoy your favourite classes & teachers through LAB+home and enjoy the quiet reprieve of the practice room by reserving a spot for your self-directed practice. Your membership has been reduced to $59/month, effective on your next billing date.
SunRISE+ Autopay Members
We’ve removed the time restrictions and have reduced your membership to $59/month. Sign into MindBody as usual to enjoy your favourite classes & teachers through LAB+home anytime. Book yourself a self-directed practice through Your Space to enjoy the quiet reprieve of the practice room.
LiveWell+ Prepaid Members
Enjoy your favourite classes & teachers through LAB+home and enjoy the quiet reprieve of the practice room by reserving a spot for your self-directed practice. For every month we are unable to offer in-person classes you will receive a $30 credit on your account which can be used to purchase future services (online purchases only).
Pick back up when we reopen – you’ll just need to email email@example.com so we can reactivate and adjust the dates of your pass! If you’re already hooked, pick up a 1 month unlimited LAB+home pass for only $59.
December 17 Announcement
The studio is thrilled to welcome you back to group classes with all the added precautions to ensure that your experience with us is both safe and grounding.
A few important things to note:
Mats are positioned 2.5m apart from each other for a total of 15 students in the practice room.
Room is a comfortable warm temperature, not hot.
Masks are required throughout the facility. Once you’ve arrived at your mat, you are welcome to remove it to practice.
Within 24 hours of your scheduled class time, please review the BC Self Assessment questionnaire and follow the guidance provided.
Please arrive in-studio 5 minutes before your scheduled start time. Students who arrive after the class start time will not be able to join the class.
Bathrooms and water filling stations are available as needed. Change rooms and showers are closed. Please arrive in practice gear with a full water bottle.
We support the Provincial Health Officer current orders. We encourage our community to take this message to heart.
We have also had time to dream up an exclusive members-only benefit. “Your Space” is located in the Moon room and has been set up to accommodate two students at a time throughout the day. You can rent a tablet or bring your own device to move through a LAB+home pre-recorded class. Or you can use Your Space to guide yourself through your own practice. Stay tuned!
On December 24th, all memberships will resume to their original purchase price and SunRISE+ membership time restrictions reinstated.
We’ve added another membership benefit:, check out Your Space.
If you suspended your membership due to the closure of the physical studio since November 24, your membership will reactivate on Monday December 21st.
If you’re ready to come back sooner, we will reactivate your membership as soon as possible. Email firstname.lastname@example.org with this request.
If you prefer to add onto your suspension for 30, 60, 90 days, fill out this form before Monday Dec 21st.
We are looking forward to the opportunity to support you and appreciate everything you’ve done to support this community.
Yoga Lab Leadership Team
November 25th Announcement
November 12, 2020
A few of our policies have been amended to reflect recommendations from the Provincial Health Authority and to foster a supportive framework for our faculty, students, ambassadors and staff. If you have follow up questions check out the new FAQs that will likely answer many of your questions. If after you have read them over and your question still requires attention email us at email@example.com.
Effective immediately, masks are mandatory in the studio. Masks may be removed once you have arrived at your mat and while showering. We recognize that some people, for legitimate medical reasons, are unable to wear a mask. If you are unable to wear a mask, please inform the teacher when you arrive at the studio. If you see someone in the studio not wearing a mask, please trust that it is for good reason. Students do not need to hold other students to account regarding masks.
IF YOU ARE IN NEED OF A MASK:
If you don’t have a mask, we have disposable and locally made masks for purchase at the front desk.
Moving forward, teachers will be drawing fresh air into the practice room at regular intervals throughout the class. Our HVAC system pulls air in a linear direction rather than a circular distribution. While we have always used this system for air circulation, moving forward, it will be a regular practice in all classes.
Moving forward, we ask that students be mindful to not exhale strongly through the mouth. Our teaching faculty is committed to guiding a practice that focuses on grounding and calming breaths through the nose. If you need to exhale through the mouth, please do so into your mat and focus on slowing down your practice so breathing through the nose is accessible again.
NEW ARRIVAL TIME
Effective Monday, November 16 – studio doors will open 15 minutes prior to the class start time. The purpose is to support the cleaning of the studio, to value our teacher’s time and to continue to ensure clarity in contact tracing as we work towards layering in more class offerings by the new year. If you arrive at the studio more than 15 minutes before class, please wait outside. Tape is on the sidewalk to support you in 2m physical distancing.
CLASS CANCELLATION WINDOW
Victoria only – Effective Wednesday, November 18 – we are expanding the class cancellation window from 2 hours to 8 hours. We see that our classes and waitlists are full. To support you in being able to make it off the waitlist into class, we are extending the cancellation window to 8 hours prior to class time. This means that you must early cancel your class a minimum of 8 hours prior to the class start time in order to avoid a $20 late cancellation charge.
Effective Wednesday, November 18 – classes will open for registration at 6:00 AM – 11:45 PM in our 7 day rolling registration window. This means you don’t need to set your alarm to reserve your spot in class! The impact of this valuable change in timing, means that students are not able to sign up from classes from 11:45 PM – 6:00 AM daily. We realize that this may be an inconvenience for some, however the benefit of the sign up window opening at 6AM outweighs the inconvenience.
So many aspects of our lives have shifted over the past several months. Individually and collectively we have been asked to do things differently. It has been a true gift to be here, connected and witnessing our community stretch into the comfort and sometimes discomfort of these changes. We are grateful for the respect and confidence you share with us as we make decisions that support the health and safety of our teaching faculty, staff, volunteers and students. Thank you for being with us!
May 15, 2020
A MINDFUL RESTART
Because our top priority is the health and safety of our entire community and team, we are putting the right pieces in motion to reopen
within the first week of June and plan to continue offering virtual livestream and on demand features.
Our first step was to work with public health officials, including WorkSafe BC, to understand the requirements. We are currently identifying additional precautionary measures we feel are relevant to the in-studio experience.
IN STUDIO FRAMEWORK
A new studio etiquette framework for physical distancing and flow throughout the space is in development. More details will be coming and here is snapshot of what you can expect to see upon your return to the studio:
Hybrid offering of both in-person classes alongside an integrated virtual experience
New waiver for all students
Reduced capacity to ensure minimum of 2 meter physical distance
Online registration, waitlist, safe sign in, online checkout
Physical distancing measures throughout the foyer
Hand sanitizing station upon entry of the facility, in the practice room, and bathroom
Extended time between classes to perform cleaning/sanitization
Arrive at the studio ready to practice: in your yoga gear and with a full water bottle
Use of bathrooms & water fountain will be limited
Removal of shared props (prop kits available for purchase)
Office hours for account support and retail purchases
As our plan develops will be staying in contact through our newsletters, facebook and social media accounts. We look forward practicing with you.
Yoga Lab Leadership Team
March 26, 2020
We’re thrilled to announce effective tomorrow March 27, you can now access all of our classes through our MindBody or Mobile App, just as we did before.
March 18, 2020
March 16, 2020
With the announcement this morning from Prime Minister Justin Trudeau asking all Canadians to stay at home, we have decided to temporarily move our classes online. Effective March 17th our studio will be closed to the public.
We are committed to supporting you and your wellness goals.
We are moving a selection of our classes to an online format so we are able to continue serving our community from a distance. Tomorrow you will receive an email outlining the details of how to access our online offerings which will go live March 18th. Live classes will feature our dedicated faculty members demonstrating and cueing a 60 minute practice which will vary according to the schedule. You’ll find the classes you know and love, taught by the same incredible teachers, the only difference is that it’s from a distance.
Tomorrow you will receive a follow up email that will answer many questions. We are experiencing higher than normal volume of inquiries right now and are committed to responding as quickly as possible. Your compassion for our efforts is deeply appreciated.
Our community extends far beyond our studio space.
Join us online to stay connected as a community. We need our practice and each other now more than ever. Let’s move through this together!
We offer deep bows and compassion to everyone impacted by this health crisis. We are calling on our community to rally together so that when we are on the other side of this we are still connected at the roots.
With so much care and respect,
and the Yoga Lab Community